We are honored to be recognized as one of the top players in Radar Group's annual evaluation of IT providers in the field of cybersecurity. Read their press release:
It is now clear which IT companies are leading in creating operational, tactical, and strategic perceived value for their customers during the fiscal year 2024. This is revealed in Radar's extensive supplier quality review.
Every year, Radar conducts a large survey on customer-perceived value and quality. This year, over 1,300 Swedish businesses participated in evaluating their suppliers in what is Sweden's largest quantitative survey among IT decision-makers regarding delivered customer satisfaction and customer value.
Choosing the right supplier is crucial for maximizing value, reducing risk, and ensuring business-critical functions in times of uncertainty and change.
For IT decision-makers, quality, collaboration ability, and competence are the most important criteria when selecting a supplier and service. When these three factors are combined, a supplier can not only deliver on their commitments but also act as a strategic partner driving forward in a rapidly changing world. The most successful relationships are those built on collaboration, trust, and a shared understanding of business goals. Suppliers who can combine flexibility with competence and long-term value will be the ones leading the market forward.
"The results of Radar Supplier Quality 2024 show that proactivity in the relationship is increasingly valued during a period of strained budgets and economic uncertainty for the buyer side, while more niche and regional or local suppliers have been more successful in creating customer value than global ones among Swedish customers," says Hans Werner, CEO of Radar.
Source: https://hub.radargrp.com/content/leverantorskvalitet-2024